A Practical Guide for Architects and Developers
If people are cycling to your building, the end-of-trip facility (EOT) is where their day really starts. Get it right, and it becomes a genuine asset.
Get it wrong, and it often goes underused – or worse, requires a costly redesign.
At The Bike Storage Company, we work with architects and developers to design modern workplace cycle facilities that function seamlessly from day one. Projects such as Bow Bells House, London prove how a coordinated, design-led approach delivers a high-performing EOT facility within even the most constrained environments.
End-of-Trip Facility, Bow Bells House
What Is an End-of-Trip Facility?
An end-of-trip facility refers to the collection of spaces and amenities that support cyclists once they arrive at a building.
While often mistaken for simple changing rooms, a true EOT facility is far broader. It is a holistic, interconnected space that supports the full journey from arrival to desk.
As active travel policies, planning requirements and BREEAM targets continue to shape workplace design, end-of-trip facilities must be approached as fully integrated environments.
What Does a Complete End-of-Trip Facility Include?
A well-designed end-of-trip facility brings together multiple elements, each playing a critical role in usability and purpose.
As a benchmark, this should include:
- Secure cycle storage – the anchor of all workplace cycle facilities
- Commercial clothing lockers
- Changing rooms and showers
- Drying rooms and airing spaces
- Steaming and water stations
- Cycle maintenance provision
- Wayfinding, lighting and CCTV
At Bow Bells House, in the heart of London, we delivered this full scope within a basement environment – combining high-density cycle storage with premium lockers, steaming stations and supporting amenities in a single coordinated space. An easy way to encourage sustainable commuting and increase workplace satisfaction.
Planning & Regulatory Considerations
Understanding when and how an EOT facility is required is fundamental.
Key considerations include:
- Planning conditions tied to commercial developments
- Local Transport Note 1/20, which sets expectations for cycle infrastructure
- BREEAM end of trip credits, where assessors review provision, usability, and quality
- The London Plan, which places greater emphasis on cycle parking and associated facilities compared to many UK regions
Designing for the User Journey
The most important part? Put the user first. From arrival to their desk, every step of the user journey must be intuitive:
Arrival → Cycle storage → Changing → Locker → Workplace
Key design considerations include:
- Proximity: cycle storage should be close to both building access and changing rooms
- Flow: avoid cross-traffic and congestion in peak periods
- Capacity planning: design for future demand, not just day-one occupancy
- E-bike provision: allow for charging, heavier frames and increased space requirements
- Inclusive design: accessible cycle spaces and facilities must be integrated from the outset
- Maintenance provision: for example, our self-service Public Bike Maintenance Stand, increasing long-term usability and ensuring cyclist safety.
Early collaboration with us is key to ensuring the facility is planned as part of the scheme, not as an afterthought. This leaves less room for risks or errors later down the line.
The most common issues we see include:
- Cycle storage located too far from entrances or changing areas
- Under-provisioned lockers and showers relative to cycle capacity
- Late-stage clashes with ducts, pipework and structural elements
- Treating the end-of-trip facility as a back-of-house utility space
Integrated Bike Store & End-of-Trip Facilities
Choosing the Right Cycle Storage for an EOT Facility
Two-Tier Bike Racks
Cycle Lockers
Design Coordination
In our premium end-of-trip facilities, the cycle storage, commercial clothing lockers, male and female changing room and complementary products are specified with a coordinated finish.
A Single-Supplier Approach
- Better coordination across the spaces
- Consistent specification
- Clear accountability
For a deeper dive, see: The Complete Guide to Specifying Cycle Storage in the UK.
Our Role in End-of-Trip Facility Design
- Two-tier racks, lockers, and full end-of-trip product range
- Layout planning aligned with architectural drawings
- CAD support and BREEAM end-of-trip documentation
- Professional installation and project delivery
Frequently Asked Questions
What Is an End-of-Trip Facility?
An end-of-trip facility (EOT) is the collection of spaces and amenities that support cyclists once they arrive at a building. It goes well beyond basic changing rooms. A complete EOT facility includes secure cycle storage, commercial clothing lockers, changing rooms and showers, drying and airing spaces, steaming and water stations, cycle maintenance provision, and appropriate wayfinding and lighting. For commercial buildings, end-of-trip facilities are increasingly required by planning conditions, BREEAM assessments and the London Plan.
What Does BREEAM Require for End-of-Trip Facilities?
BREEAM Tra 03 (Cyclist Facilities) requires end-of-trip provision including changing rooms, showers and secure storage to be provided alongside cycle parking. The quantity and quality of provision required varies by building type and target BREEAM rating. For BREEAM Excellent and Outstanding, comprehensive end-of-trip facilities — including lockers, showers, drying areas and maintenance provision — are typically required in addition to compliant cycle parking numbers. The Bike Storage Company provides full BREEAM documentation to support Tra 03 assessments.
What Products Does a Complete End-of-Trip Facility Include?
A complete end-of-trip facility from The Bike Storage Company includes: high-density two tier cycle racks or cycle lockers for secure bike storage; Westminster clothing lockers for personal storage; commercial shower and changing room fit-out; drying and airing stations; steaming and water stations; a self-service public bike maintenance stand; and co-ordinated finishes across all products for a seamless specification. The company delivers the full scope from a single supplier, ensuring consistent specification and clear accountability.
How Should an End-of-Trip Facility Be Laid Out?
The layout of an end-of-trip facility should follow the cyclist’s journey from arrival to desk: arrival on site, then cycle storage, then changing facilities, then locker, then workplace. Cycle storage should be positioned close to both building access points and changing rooms. Layouts must avoid cross-traffic congestion at peak times, provide clear circulation routes, and incorporate accessible spaces from the outset. Common design failures include cycle storage located too far from entrances, under-provisioned lockers relative to cycle capacity, and late-stage clashes with ductwork and structural elements.
Why Is Early Engagement Important for End-of-Trip Facility Design?
End-of-trip facilities that are integrated into a scheme from the concept stage deliver better outcomes than those added retrospectively. Early engagement with The Bike Storage Company allows capacity planning, layout design and BREEAM strategy to be coordinated with architectural drawings and MEP services before floor plans are fixed. This reduces the risk of late-stage design changes, avoids spatial conflicts with plant and services, and ensures the facility is planned as a considered part of the scheme rather than an afterthought.
